Accessibility underscores development of IER i920

13 April 2017
IER i920 self-service check-in and bag tagging kiosk. Source: IER

IER has announced the introduction of a new self-service check-in and bag tag kiosk to complement its existing IER 919 range.

The i920 includes common-use self-service (CUSS) functionality with an ergonomic tablet-style user touchscreen, and its modular design allows swift integration of future components.

IER exhibited a demonstration version of i920 in March 2017 at Passenger Terminal Expo (PTE 2017). "Full production of the i920 will begin before the end of the year," said Vasco Carriço, self-service solutions product manager, although no launch customer has been identified for the new kiosk.

Carriço explained to Jane's that the i920 has some differences compared to the i919. At 19 inches (48 cm) the touchscreen is wider, but the most notable change is in the keypad, which complies with CUSS 1.4 - reflecting recent US and Canadian mandates for equipment that is accessible for disabled and visually impaired passengers (the US mandate went live in December 2016, with Canada following on in January 2017).

Document processing features include a full-page passport scanner (OCR and full text, with RF option for e-passports). The prototype seen by Jane's at PTE included a DESKO Penta scanner.

Additionally, i920 includes a CCD matrix 1D/2D barcode imager with omnidirectional scanning; an EMV pin pad and card reader with contactless NFC functionality, to aid ancillary revenue generation; a boarding pass reader and bag tag printer with 2-D barcode functionality; and an optional facial biometric camera that can be embedded at the top of the touchscreen.

Next to the touchscreen, an LED status light on the i920 changes colour to notify an agent that on-site assistance is needed.

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